Gibson’s free virtual tune-up service connects players with techs in real-time

The service offers personalised guidance for players self-servicing their instruments.

Gibson's virtual guitar tech service

Image: Gibson

When you purchase through affiliate links on Guitar.com, you may contribute to our site through commissions. Learn more

Gibson has launched the Virtual Guitar Tech, a free online service that helps players self-service their guitars from their homes.

The service, which takes place over Zoom, provides real-time assistance by a professional technician for maintaining Gibson, Epiphone, Kramer and Steinberger instruments.

Over consultation and tune-up sessions, technicians assess the instrument and provide real-time instructions on repairs, set-up and other maintenance tasks such as adjusting your truss rod, pickup height, action and intonation. Consultation sessions run for 30 minutes and the follow-up tune-up session for an hour.

Technicians take into account each player’s experience and needs, as well as provide a list of tools and supplies required, according to Gibson. “Since players do the actual work while the technician demonstrates, […] the player’s comfort level will determine the level of service performed,” the company said in a statement.

Appointments can be scheduled on Gibson’s website.

Learn more about the Gibson Virtual Guitar Tech Service at gibson.com.

For more guitar gear news, click here.

Related Brands

Related Tags


The world’s leading authority and resource for all things guitar.

© 2024 Guitar.com is part of NME Networks.